Refund policy

Refund Policy — NuveoHearing

At NuveoHearing, your satisfaction is our #1 priority. That's why we offer a hassle-free 60-day money back guarantee.

1. Return Conditions Not happy with your purchase? No problem. You can request a full refund within 60 days of receiving your order. No questions asked. No hassle.

2. How to Request a Refund Simply email us at nuveoco@gmail.com with your order number and the reason for your request. We'll get back to you within 48 hours.

3. Refund Processing Your refund will be issued to your original payment method within 5-10 business days after your request is approved.

4. Damaged or Wrong Item Received a damaged or incorrect product? Contact us immediately at nuveoco@gmail.com with a photo of the item. We'll send you a replacement at no extra cost.